One channel. One standard.
01 - HOW WE WORKHidaya Distribution is a wholesale buyer. We purchase inventory from authorized suppliers using our own capital, then resell it primarily through Canadian retail accounts. A portion moves through Amazon's Canadian marketplace, which we operate as a secondary outlet.
This page explains what suppliers can expect from working with us.
02 - WHAT WE DO
We do not handle other companies' inventory. We do not run a third-party logistics or FBA prep service. We are a buyer — we use our own capital to purchase goods from suppliers, and we manage our own downstream resale channels.
We buy.
Inventory we purchase moves primarily into Canadian retail channels. A portion moves through Amazon's FBA network as a secondary outlet of the same buying operation. We handle our own listings, customer service, and returns across both channels. Suppliers don't manage any of this.
We resell.
03 - WHAT SUPPLIERS CAN EXPECTPurchase orders
Issued against confirmed price lists. Reference numbers in the format HD-202X-XXXX. One PO, one shipment, one invoice.
Compliance
MAP-respecting. Channel-appropriate. We carry only authorized inventory and resell only through authorized channels.
Cadence
We place orders on a consistent rolling schedule. Suppliers can forecast against our pattern.
Communication
One email, one action. We don't ask follow-up questions that should have been answered the first time.
Payment
Wire or check. On time, every time.
04 - WHAT WE ASK OF SUPPLIERSAUTHORIZED RESALE AGREEMENTA signed agreement confirming we are an authorized reseller for the products we purchase.
CURRENT PRICE LISTWith pack-out details, MOQs, lead times, and any MAP requirements.
ACCOUNT CONTACTA single point of contact for orders, invoicing, and questions.
That’s it.
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